Silver Wings
has competitive advantages created by capabilities of innovation and architecture.
We innovate
through the processes we offer our clients. Where machinery can replace any labour process or add efficiency by adding new
processes it is offered by recommendation. The act of cleaning effects many other business functions connected to the use
of buildings. Where a competitor might offer a cure for the symptom a prospective client may face, we will strive to show
the client ways to tackle problems from a causality approach.
Firm architecture
is pivotal in how we face future challenges, we believe that a horizontal (flat) structure places Silver Wings at the front
of our competitors. Customers talk to board directors, as easily as floor staff. All members of staff, top to bottom, take
personal responsibility for any problems presented by our customers, from beginning to finish.
Most importantly
we have identified our Core Competence. This is recruitment; our ability to attract and retain the best staff locally is an
asset that we seek to constantly improve and exploit. Our staff are our best advert....